Policies
Privacy & Cookie Policy
This policy explains what personal information See.Tech collects when you visit see.tech or contact us through it, why we collect it, who we share it with, and the choices and rights you have. It covers this website only. The See.Tech platform at app.see.tech, and the demo at demo.see.tech, are governed by our Terms of Use and the agreement you have with us.
1. Who we are
See.Tech ("we", "us") is the controller of the personal information described here, and the responsible party for the purposes of South Africa's Protection of Personal Information Act (POPIA). Our registered office in the European Union is Landscape House, Baldonnel Business Park, Baldonnel, Dublin 22, D22 P3K7, Ireland. We also have offices in the United Kingdom and the United States.
For any privacy question or request, email info@see.tech with "Privacy request" in the subject line. Requests sent there reach the person responsible for data protection at See.Tech, who acts as our Information Officer under POPIA.
2. What we collect
Information you give us
When you book a demo, request a free snapshot, request a sample report, or contact us, we collect what you enter in the form:
- your name and email address (required);
- your company, phone number, and the domain you want assessed, where the form asks for them;
- any message you write to us.
Information collected automatically with a form submission
So that we can route your enquiry, reply at a sensible time, and spot automated or fraudulent submissions, we record alongside it:
- your IP address, and the approximate country, region, city, timezone and network provider derived from it by our hosting provider;
- your browser, operating system and device type;
- the page you submitted the form from.
Information collected when you browse
- Server and security logs. Our hosting provider, Cloudflare, processes your IP address and request details to deliver pages and protect the site from attack.
- Advertising measurement. If you arrive from one of our Microsoft Advertising ads, and (in the EEA, UK and Switzerland) you have accepted advertising cookies, Microsoft records which pages you visit so we can tell whether the ad led to an enquiry. See section 7.
- Fonts. Our pages load the Inter typeface from Google Fonts, which means your browser sends your IP address to Google when the page loads.
We do not use your information for automated decision-making that has legal or similarly significant effects on you, and we do not sell it.
3. Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry, arranging a demo, running the snapshot or sending the sample report you asked for | Steps you asked us to take before a possible contract; our legitimate interest in answering business enquiries |
| Following up with you about See.Tech after your enquiry | Legitimate interest in business-to-business marketing. You can opt out at any time, see section 8 |
| Protecting the site and our forms from spam, bots and abuse | Legitimate interest in keeping the site secure |
| Measuring whether our advertising works | Your consent in the EEA, UK and Switzerland; legitimate interest elsewhere |
| Meeting legal obligations and defending legal claims | Legal obligation; legitimate interest |
4. Who we share it with
We share personal information only with service providers who process it for us under contract, and only as far as they need to:
- Cloudflare, Inc.: hosts the website, stores enquiry records, and provides security and bot protection (including the Turnstile check on our forms).
- Twilio SendGrid: sends the email notifying our team of your enquiry and, if you ask for one, the sample report.
- Microsoft Corporation: provides Microsoft Advertising and its measurement tag. Microsoft also uses this data as an independent controller under its own privacy statement.
- Google LLC: serves the web fonts used on this site.
- Our sales and support staff, and companies in our group, where they need it to answer or follow up on your enquiry.
We may also disclose information where the law requires it, or to protect our rights, our users, or the public.
5. International transfers
Some of these providers process information outside your country, including in the United States. Where information leaves the EEA, UK or South Africa, we rely on an adequacy decision (such as the EU-US Data Privacy Framework, where the provider is certified) or on standard contractual clauses approved for that purpose, and on the provider's own security commitments.
6. How long we keep it
- Enquiries that do not lead to a business relationship are deleted or anonymised within 24 months of our last contact with you.
- Enquiries from customers are kept for as long as you are a customer, and afterwards for as long as needed for our legal, tax and accounting obligations.
- Cookies last for the periods shown in section 7.
7. Cookies and similar technologies
Cookies are small files a website stores in your browser. We keep them to a minimum. Strictly necessary cookies are always on, because the site cannot work securely without them. Advertising cookies are optional.
If you are in the EEA, the UK or Switzerland, no advertising cookies are set until you choose "Accept" in our cookie banner. If you choose "Reject", or make no choice, Microsoft receives only limited, cookieless signals that cannot be used to recognise you across visits. Elsewhere, advertising cookies are set when you visit, and you can block them in your browser settings.
You can change your choice at any time: open cookie settings, or use the "Cookie settings" link at the bottom of every page.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
seetech-cookie-consent | See.Tech (browser local storage) | Remembers whether you accepted or rejected advertising cookies, so we do not ask on every page. | Until you clear it | Strictly necessary |
__cf_bm, cf_clearance | Cloudflare | Security: distinguishes people from automated traffic and protects our forms from abuse. Only set when Cloudflare needs them. | Up to 30 minutes (__cf_bm), up to 1 year (cf_clearance) | Strictly necessary |
_uetsid | Microsoft Advertising | Links your visits within a session to an ad you clicked, so we can measure whether our ads lead to enquiries. | 1 day | Advertising (only with consent in the EEA, UK and Switzerland) |
_uetvid | Microsoft Advertising | Recognises a returning browser across visits for ad measurement. | 13 months | Advertising (only with consent in the EEA, UK and Switzerland) |
MUID | Microsoft (bing.com) | Microsoft identifier used to measure ad clicks and conversions across Microsoft Advertising. | 13 months | Advertising (only with consent in the EEA, UK and Switzerland) |
You can also opt out of personalised advertising from Microsoft at Microsoft's ad settings.
8. Your rights
Depending on where you live, you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct it, or to delete it;
- object to, or ask us to restrict, how we use it, including objecting to direct marketing at any time;
- receive the information you gave us in a portable format;
- withdraw consent you have given, such as to advertising cookies, without affecting anything done before you withdrew it.
To use any of these rights, email info@see.tech. We will answer within one month (30 days under POPIA), and we may need to confirm your identity first. To stop marketing emails, you can also reply "unsubscribe" to any email we send.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to a supervisory authority, including:
- Ireland: the Data Protection Commission;
- United Kingdom: the Information Commissioner's Office;
- South Africa: the Information Regulator;
- or the data protection authority in the EU country where you live or work.
9. Security
Information is encrypted in transit with TLS, access to enquiry records is limited to staff who need it, and See.Tech is certified to ISO 27001 for information security. More detail is on our Security & Compliance page.
10. Children
This website is for businesses. It is not directed at children, and we do not knowingly collect information from anyone under 18.
11. Changes to this policy
We will update this page when what we collect, or how we use it, changes. The date at the top shows when it last changed. If a change is significant, we will make that clear on the site.